Privacy Policy

What Personal Data We Collect

• Name
• Company name
• Email address
• Phone number
• Enquiry details you submit through our forms
• Portal usage data for clients of the Installer Accreditation Programme

How We Use It

We use your data to respond to enquiries, deliver the programme, provide advisory support, and improve our services.

How We Store It

Your data is stored securely. We do not sell your data and do not share it with third parties except where required to deliver the service.

Third-Party Processors

• Stripe — payment processing.
• Hosting provider — secure hosting of website and portal data.

How Long We Keep It

• Enquiry data — retained for 12 months from the date of submission.
• Client data — retained for the duration of the programme plus 3 years, in line with our contractual and legal obligations.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure of your data
• Port your data to another provider
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact info@joe-can-ltd.co.uk.

Cookies

This website uses essential cookies only.

Contact for Data Queries

info@joe-can-ltd.co.uk